Customer Issue: This customer’s garage door refused to move although visually everything seemed to be in order.
Our Solution: After a thorough inspection, we found the culprit - the circuit board was bad. So, we took it out and installed a new one in record time. We also adjusted spring tension to make the door better balanced and applied lubrication where necessary. Mr. Peters noticed how these bits of maintenance work did wonders for the system and promised he’d take better care of his garage door in the future.

Customer Issue: It crossed Mr. Thomson’s mind that the impact might have caused damage to the rest of the system as well.
Our Solution: Having visually inspected the whole system and tested the door, we informed Mr. Thomson that most of the damage was easily repairable. We replaced a few nuts and bolts and realigned the tracks as well as sensors. As for the damaged section of the door, we managed to find a replacement part that was a perfect match. Once we were done, we retested the door: not only did it look brand new again, but it also ran as smooth as ever!