The customer had a problem where the garage door kept getting off track when it got to a certain part of the layout.
Obviously, there was a problem with the garage door tracks. The door getting stuck each time it gets to one specific point makes that obvious. And in fact, we found a major bending in the left track, severe enough to cause the garage door rollers to pop out when they get there. We repaired the damage, straightening the track back to its original shape. Then, we lubricated all rollers and tested the door for balance and movement to ensure nothing else was wrong.
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* $29 service call - deducted from the service
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